Society

Food safety and reliability

• Act 01

  Hygiene control system

  • ● In order to promote the Group's food safety and security, we have established the "Food Safety Promotion Department" to integrate the Group's expertise in formulating policies and rules related to food safety and security, information sharing, education, inspections, labeling, and other areas, and promote unified measures.
    
    At our stores, we have established rules for hand washing, physical condition checking, clothing, etc. based on hygiene control that incorporates the idea of HACCP based on the Food Sanitation Act. We adhere to these rules and strictly manage forms.
  • ● Sanitary inspections by external inspection organizations are conducted on a regular basis. In addition, by combining the periodic inspections, we are striving to maintain and improve the level of food safety and security, and have established a high-level hygiene management system.
  • ● As a measure to combat food contamination, we are conducting thorough surveys of foreign substances using FTIR (Fourier-converted infrared photometer) and digital microscopes by our own inspection division. We also conduct external inspections by third parties.
  

• Act 02

  Disclosure of information of allergens and its origin

  • ● To ensure that our customers can enjoy our meals with peace of mind, we have information on allergens available at each of our stores and respond to inquiries.
    In addition, for Japanese beef produced in accordance with the "Beef Traceability Law", we provide customers with reliable safety and security by providing information on the "Origin of Raw Materials" by providing individual identification numbers at our stores.
  

• Act 03

  Supplier plant audits based on in-house standards

  • ● We have established our own standards based on JFS standards and regularly conduct auditing of our supplier plants to ensure that we can provide safe foodstuffs.

Sustainable procurement

• Act 01

  Procurement policy

  We have established a sustainable procurement policy for the Group's Procurement and Purchasing activities, and are taking the environment and society into consideration.

  Sustainable procurement policy

  • ● Compliance with laws and social regulations
    We will comply with applicable laws and social norms in the countries and regions in which we operate, and honestly fulfill our agreements with our suppliers in our purchasing activities.
    We will endeavor to appropriately manage the information that we learn in our purchasing activities.
  • ● Fairness and equity
    In all transactions, we will provide fair, impartial and open business opportunities based on an awareness of our position as an equal business partner, and will realize proper transactions based on compliance.
  • ● Respect for human rights
    We respect all human rights and diversity and do not treat people in an inhumane manner.
  • ● Safety and security
    We will procure products that comply with quality standards based on the Food Sanitation Act and other relevant laws and regulations.
    In addition, we will promote initiatives to improve quality by encouraging suppliers to understand and cooperate in regularly inspecting factories in the manufacturing process.
    We promote safety and security by sharing customer requests and issues with our business partners and providing improvement support.
  • ● Environmental measures
    We will emphasize the sustainability of the natural environment and resources, and conduct procurement that leads to the reduction of environmental impact.
  • ● Relationship of trust
    We aim to build mutually trusting relationships and develop together with our business partners through transactions at fair prices and on reasonable terms, consideration for human rights and the environment, and stable procurement and supply.

Regional and social contribution

• Act 01

  Exchange with local communities

  • ● Farmers' markets held at "Mr.FARMER Komazawa Olympic Park", "AW Kitchen Kamakura", and "TANTO TANTO LaLaport Shonan Hiratsuka"
  • ● Sponsor game for the "Gunma Crane Thunders", a professional basketball team (Icchou Inc.)
  • ● Acceptance of work experience from schools in local and for the disabled
  • ● Concluded a foster parents agreement with Omachi City, Nagano Prefecture, based on the "Forest (Mori) Parent System," and implemented forest maintenance activities (KR FOOD SERVICE CORPORATION)
  

• Act 02

  Shokuiku (Food Education)

  • ● In addition to holding bread classes at local elementary schools, we held a menu contest for students in cooperation with local vocational schools.
    The best menu is sold at stores (L'air bon, SAINT-GERMAIN, and etc.)
  • ● Parent-child cooking experience seminars held at Kagonoya, Japanese dining and shabu-shabu restaurant for children and parents of students of elementary school and above (KR FOOD SERVICE CORPORATION)
  • ● Shokuiku (Food Education) activities for local elementary schools: Provide a place for Shokuiku rooted in local communities (Head Office: Shinagawa Ward)
  • ● Implemented hands-on training at stores for students of special support schools
  

• Act 03

  Social Contribution

  • ● Donation of bread to child-rearing facilities
  • ● Cleanup activities around stores and on the coast
  • ● Volunteer snow removal (YUZURU Inc.)
  • ● Operational cooperation and donations to children's cafeterias
  

Promotion of diverse human resources

• Act 01

  Promoting Work-Life Balance and Empowering Women

  In response to changes in the work-life balance, we offer 4 types of work styles, including shorter working hours and 3 weekly holidays.
  In addition, we have established a childcare leave and maternity leave system to promote the acquisition of not only women but also men, thereby creating an environment in which employees can continue to work with peace of mind.

  

• Act 02

  Well-being

  By improving the rate of health checkups and reducing occupational accidents, we are creating a workplace environment in which employees can work safely and in good health.

• Act 03

  Active role of foreign human resources

  In the Group, employees of foreign nationals from over 30 countries are active in a variety of business categories. The number of personnel working in significant positions, such as store managers, is increasing as a result of the establishment of a back-up system for education and consultations to enable foreign employees to work.

  

• Act 04

  Employment of Persons with Disabilities

  We provide opportunities for persons with disabilities to visit our stores and experience entering our stores, and have their business image before joining the company.
  After joining the company, they demonstrate their strengths in their respective specialty businesses areas and support their teams as important members of their stores.

• Act 05

  Active role of seniors

  The retirement period for employees is up to 70 years of age, and the employment period for crews is extended to 75 years of age. Even after the age of 60, there are many people working in management positions using their experience, and this is an indispensable force.
  
  We also actively recruit mid-career employees in their 40s and 50s, each of whom utilizes their experience.

• Act 06

  Respecting Employees

  Through the point system, long-term service awards, and contests held at each operating company, we are striving to instill a culture of honoring employees who have achieved long service and results.
  
  In addition, we are raising awareness of mutual respect through activities such as campaign calling everyone with "San" and training to prevent harassment.

• Act 07

  Support through training and education

  Group-wide, various types of training are conducted according to rank, such as follow-up training for new employees, general employee training, store manager training, and supervisor training.
  Each operating company also has its own training system and mentor system.
  In addition, we have a support system for acquiring approximately 40 qualifications, including language, cooking, and customer service. We also support individual growth by providing a wealth of training videos.

  

Link

• Internal Environmental Improvement Policy
• D&I Policy
• Respect for Human Resource Policy
• Human Resource Development Policy